Outstanding experience,professional service, Beautiful shop.Our family will always come back .Many thanks to Andrew Gregory without you I wouldnt have my dream wrist watch ,cheers
Amazing in the middle of England to find good range of watch brands. Only missing was Chopard that I heard two customers ask for within 30 minutes.
Andrew, gave my wife and I a lovely welcoming to the store. We had a lovely discussion about many of the brand's they stock. Would go back.
customer service and customer satisfaction par excellence.I recently purchased a beautiful timepiece from the Pragnell (Leicester) which used to be called Tarratt (which has now joined Pragnell)They have a very large selection and stock many amazing items,I was served by Mr Adrian Bennet who was amazing,very knowledgeable, fun, professional, and very very helpful.The whole shopping experience was easy and eventful, from the welcome into the jewellers, to the offer of a drink, the fun elements of having my wife try on some very very expensive rings, the transaction itself, all the little extras one would not expect, and a nice bottle of champagne to top it all off.( one of the rings my wife was shown and tried on was amazing I have never seen anything like it)They do stock some nice pieces.(back to the watch) I was assured that I would have customer care for the rest of the time the timepiece is in my ownership with free strap adjustments etc which I found very helpful to know.The other staff at Pragnell was very good and swift to please, they assisted Adrian very well which helped me a great deal as I was pressed for time, one member of staff even rushed to get the door before my wife could reach for it on the way out, which was a nice thing to do.The initial communication over phone and email was done swiftly and still continues after the sales.Adrian has also kept something extra on the side for me to pick up at a later date on my next visit as I forgot to ask for it before I left.Also, I didn't feel pressured into buying anything else but was shown some rather nice items for fun.Adrian Bennet was so good with sharing appropriate knowledge, History, and relevant information that my wife has a new appreciation of timepieces which is a bonus for me.I will definitely buy my next timepiece from this jeweller, and will always ask for MR Adrian Bennet.I am sure all at George Tarratt and Pragnell family company are pleased to have Mr Adrian Bennet.Thank you, MR Adrian Bennet, for the extras, your Knowledge and for the information you provided.(in case you happen to read this at some point)Thank you Pragnell family company, for a pleasant shopping experience.I highly recommend this jeweller.From MR. R Khalifa (Coventry)
Lovely big store. Staff were joyful and able to help. Really nice variety. Only disappointment was the security outside would stare at you going to the store and look very displeasing.
Pragnell is a UK Jewelry Store based in Stratford-upon-Avon, West Midlands. Pragnell is located at 5 & 6, Wood Street, Stratford-upon-Avon CV37 6JA, UK.
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